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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer Flat Rate Shipping within Australia via Australian Post for $9.95. For single orders placed over $150 you are automatically entitled to FREE SHIPPING within Australia.

Which payment methods are accepted in the Online Shop?

PayPal accepts Visa, MasterCard, Discover or American Express.

How long will delivery take?

We make every attempt to process your orders quickly so that you receive your items as soon as possible. Unfortunately, with Covid-19, circumstanced may delay your order.  Orders are normally processed withing 24 – 48 hours during normal business days (Mon – Fri) excluding holidays.

Normally, Australian Post will deliver your package in 3 -5 business days once shipped.

How secure is shopping in the Online Shop? Is my data protected?

Your security is our priority.  Our website uses Secure Socket Layer (SSL) to prevent others from intercepting your credit card details.  Along with that, we use PayPal which has their own secure encryption methods.

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